Frequently Asked Questions
Can I finish my ACLS/PALS/BLS online certification through your course?
When you choose ACLS Medical Institute for your certification needs, you have access to an ACLS/PALS/BLS training course ideal for any healthcare professional seeking certification.
This means that regardless of whether you're a new or veteran provider looking for an efficient and accessible education solution, you can find everything you need and more with our curriculum.
Our organization offers a risk-free, convenient solution to your needs, regardless of what they might be. And, with no clinical skills check required, our course is 100% online and offers absolute convenience from beginning to end.
Can I turn to your courses for my ACLS/PALS/BLS recertification needs?
Yes, whether you need to complete an ACLS, PALS, or BLS recertification course, you can do so in a convenient format when you choose ACLS Medical Institute.
Our team of resuscitation physicians and nurses are responsible for our up-to-date materials, meaning that you'll get the best information available. Of course, our training materials are also developed in accordance with the latest American Heart Association and American Red Cross guidelines as well.
This means that those seeking updates made since their last certification can find exactly what they need to pass their recertification exam and apply the knowledge on the job.
Do I receive my ACLS/PALS/BLS certification card immediately after passing my exam?
Yes. Once you've answered 80% of questions correctly, you'll immediately receive a digital copy of your certification card. We’ll also send you an official, hard copy of your certification card in the mail.
How can I ensure that my facility or institution accepts my certification?
When you work with ACLS Medical Institute, you work with a company that guarantees acceptance of your certification. We offer a 60 day money-back guarantee.
This means that regardless of your facility's state, province, or country, you can rest assured that your certification will be accepted.
In fact, our programs are developed in compliance with The Joint Commission (formerly JCAHO) requirements for resuscitation training programs as well as the American Heart Association guidelines for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care.
How long is my certification valid for?
Your certification is valid for two (2) years following the day that you pass your exam.
Can I receive continuing education credits (CMEs) for completing this course?
Yes, you will receive AMA PRA Category 1™ Credits when you complete any of our courses (4 for each recertification course and 8 for each certification courses).
How soon after I take the exam will I know if I passed?
After completing any of our exams, you'll immediately know whether or not you've scored the 80% (or higher) needed in order to pass.
If you haven't passed, you'll be able to view what questions you've answered correctly and incorrectly. This will help you determine what topics you need to study more before attempting to take the exam again (free of charge).
Is it possible to retake the exam if I'm not able to pass on my first attempt?
Yes, you can take the exam as many times as you need to in order to pass.
Is everything that I need available online?
When you choose ACLS Medical Institute, you're choosing a resource created with convenience and accessibility in mind. This means the comprehensive materials you require are all available exclusively online.
Of course, this also means that there are no additional materials that you'll need to purchase in order to succeed with our course.
Do you offer any guarantees with your courses?
Yes, we extend a 100% satisfaction, money back guarantee for all of our courses. This means that if you're unsatisfied for any reason, you can simply contact us and receive a full refund of your purchase price.
How can I get in touch with you if I have any questions?
If you have any questions or need additional information regarding our courses, please email us at firstname.lastname@example.org for information or support.